Engage your audience

With the right channels, right frequency and right content

We have surveyed over 65,000 physicians in over 25 therapeutic areas worldwide on their omnichannel preferences and behaviour, that make up over 50 million datapoints accessible in highly interactive tools.

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More than 50 life science companies trust Navigator365™ to help them reimagine their customer engagement.

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Learn how to move to a truly personalized omnichannel experience

Whether it’s for achieving omnichannel customer excellence for your new product launch, campaign strategy or resource allocation programme, Navigator365™ offers you all the tools and evidence to answer your key business questions.
  • The communication preferences of your target audience
  • Which channels your target audience most often interacts with
  • The impact of channels on your target audience’s prescribing behaviour
  • The optimal channel, content and media mix to create an unparallelled customer experience
  • How to optimize your media spend by identifying the best 3rd party media
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Benchmark your company against leading pharma companies

See how your own company stacks up against the competition, both at the company level and the channel level.

NOTE: for a deep-dive benchmark at the brand level, we have recently launched the Navigator365 Benchmark – please mention this when reaching out to us, if this is of interest to you!
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Our data covers over 50 on- and offline channels (owned, paid and earned)

Navigator365™ data encompasses both reach (extent to which channels are commonly encountered by HCPs) and impact (extent to which channels influence clinical decision-making) to help you determine the optimal mix for your omnichannel campaign.
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Fresh omnichannel insights on over 15,000 prescribers from over 20 therapy areas in over 20 countries -annually!

All
North-America
EMEA
LATAM
AsiaPac
Cardiologist
Dermatologist
Diabetologist
Dietician
Endocrinologist
Gastroenterologist
GP
Gynecologist
Hematologist
Hepatologist
Infectiologist
Intensivist
Internist
Nephrologist
Neurologist
Oncologist
Ophthalmologist
Orthopedist
Paediatrician
Psychiatrist
Pulmonologist
Rheumatologist
Surgeon
Urologist
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Up to 200 pages full of actionable research

Navigator365 Core research is delivered in crisp, easy to digest reports, ready for online viewing and offline use (PDF & PPT).
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Deep dive into your data with our interactive PowerTools

Combine data from multiple specialties and markets, compare between countries and specialties, gain 3rd-party media insights, view trends and insights over time, assess your position versus the competition, and segment on demographics and patient types… Our analytical PowerTools will ensure you get the most out of your data sets.
  • Segmentation
  • Time trends
  • Benchmarking
  • Consolidated sets
  • Head to head
  • 3rd party media
  • Equivalence maps
  • Performance maps

Segmentation

  • Filter any data within your subscription based on demographic criteria (gender, age, practice type) and/or behavioural aspects (digital satisfaction, communication preferences)
  • Zoom in on doctors treating specific patient groups by using the patient conditions filter

Book your session now to find out about these companion tools and add-ons!

Turn strategic thinking into practical campaign planning! Fuelled by powerful insights from Navigator365™ Core, the Planner companion tool helps you build a robust omnichannel plan.
Popular features
  • Data-driven channel mix decisions
  • Keep track of budget and contacts
  • Quick export
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Track your campaign for high impact! Easy-to-use dashboards that provide real-time reporting on channel and campaign performance will help you stay – or get – on track with your omnichannel campaign.
Popular features
  • Easy-to-use self-service dashboarding
  • Smart calculators
  • Reporting on channel and campaign performance
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Boost your omnichannel capabilities! Increase your team’s knowledge of omnichannel customer engagement while designing the most optimal channel mix for their omnichannel campaign.
Popular features
  • Case studies
  • E-learning modules
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Ready to reimagine your customer engagement by making the most out of your Navigator365™ data?

Watch this 3-minute introduction to Navigator365™.

Book a 30-minute call with one of our omnichannel experts

And learn how the robust datasets from Navigator365™ can help you define, plan and measure your next omnichannel (launch) strategy!
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"Navigator365 has become a critical part in the tactical planning of our marketing activities as it’s easy to consider trade-offs between different channels."
Head of Commercial Excellence
Leading biopharma company
"The data quality is very good and I use it on all my launches. It has really helped me and my team identify the best way to interact with our customer."
BU Director
Top 20 biopharma company
"We have used Navigator365 for years now when defining our local go-to-market strategy. I continue to be impressed with the data quality, the level of detail and richness of the data."
BU Head
Local affiliate of biopharma company